Nextiva is a cloud communications and customer experience platform that combines business phone service, VoIP calling, contact center, and AI-powered customer communications in one system.
Nextiva is a cloud communications and customer experience company headquartered in Scottsdale, Arizona. It delivers business phone service, VoIP calling, team messaging, and video meetings on a single hosted platform for businesses that want to consolidate voice and customer communications with one vendor.
The company's NEXT platform brings calls, texts, live chat, email, and social messages into one unified inbox, then layers AI features such as an AI receptionist, agent assist, and customer analytics on top. Its contact center product adds omnichannel routing and workforce tools for teams that handle high volumes of customer interactions.
Nextiva was founded by Tomas Gorny, who serves as chief executive officer. For MSPs and IT buyers, Nextiva is a hosted VoIP and UCaaS option that removes on-premise PBX hardware and centralizes voice, messaging, and customer-experience workflows.
MSPs and internal IT teams use Nextiva for Business Phone (VoIP), Contact Center, Video Meetings.
Best for: businesses replacing legacy phone systems with cloud calling, meetings, and contact center.
Nextiva pricing depends on your organization's size, the modules you enable, and your contract term. Tools in this category are usually licensed by subscription, billed per user or per line, per month, and scale with the users, endpoints, or sites you cover.
Public rate cards are not always available, and many vendors set final pricing through a quote or their MSP and reseller channel. To get an accurate Nextiva price for your environment, request a quote from Nextiva directly, or ask a managed IT provider that supports Nextiva to bundle licensing, deployment, and management into one predictable monthly cost.
The most common alternatives to Nextiva are other VoIP & UCaaS vendors. Compare Nextiva with:
Nextiva is a cloud communications and customer experience platform headquartered in Scottsdale, Arizona. It provides business phone service, VoIP calling, video meetings, and an AI-powered contact center on one unified system.
Nextiva is headquartered in Scottsdale, Arizona, USA.
Nextiva offers business VoIP phone service, video meetings, team messaging, voice and texting, live chat, a unified inbox, and a contact center with AI features such as an AI receptionist, agent assist, and customer analytics.
Nextiva was founded by Tomas Gorny, who serves as its chief executive officer.